About E-direct

What does E-direct offer me?

• A simple way to purchase
• Very competitive prices
• 48 hour delivery of most orders
• High quality instrumentation
• Easy exchange warranty

Easy purchasing of simple Endress+Hauser devices:

Simple process instruments and devices do not always require consultation in terms of application and price - that's where E-direct helps.
E-direct complements the traditional range of services from EMC Industrial Group Ltd and provides you with a fast, effective way to select and purchase high quality Endress+Hauser devices at very competitive prices - direct via the internet from EMC in Auckland.
All products in the E-direct portfolio are available for fast delivery and have been selected for their broad application, proven reliability and ease of use.

E-direct on the Internet:

The purchase of cost-effective instrumentation is possible at all times with our E-direct online shop where you can view, print out or order from our entire E-direct instrumentation portfolio at the click of a button.
• Product selection is easy - simply choose the best instruments for the job.
• Quantity based competitive net prices are clearly identified.
• Shopping cart function (printable). Order online or email, fax or phone.
• Technical documents and E-direct Catalogue (as pdf files for download).

Who are Endress+Hauser and EMC Industrial Group?

Endress+Hauser are recognised as a world-leading supplier of industrial measurement and automation equipment, providing services and solutions for industrial processes the world over.
Endress+Hauser offers comprehensive process solutions for flow, level, pressure, analysis, temperature, recording and digital communications across a wide range of industries, optimising processes in regards to economic efficiency, safety and environmental protection.

EMC Industrial Group Ltd has been the sole New Zealand representative for Endress+Hauser since 1974.
Established in 1971, EMC is privately owned and is one of New Zealand's largest and most respected process instrumentation and industrial weighing equipment suppliers. EMC provide a complete professional service, with
experienced staff and excellent facilities, that ensure local support and backup is available for all products.

More about E-direct

How and when can I place an E-direct order?
You can purchase cost-effective E-direct Endress+Hauser instrumentation at any time, for delivery in New Zealand:
• online via the shopping cart at www.nz.endress.com/e-direct
• email to e-direct@nz.endress.com
• fax your order to EMC: 09 415 5115
• phone EMC during business hours: 09 415 5110

What is the advantage of buying via E-direct?
E-direct makes it possible to easily purchase quality instrumentation and save money using online selection and ordering.
The E-direct website provides all technical data, pricing and ordering in a single convenient place thereby reducing time and paperwork. It also enables easy selection and guarantees that you receive the lowest price available for high quality Endress+Hauser devices.

What price do I pay for E-direct products?
The prices of all Endress+Hauser E-direct products are clearly shown at www.nz.endress.com/e-direct and are based on the quantity purchased.
The prices are net, ex store Auckland and GST is additional.

How long will delivery be for E-direct products?
All E-direct products are held in stock by EMC and it is our aim that all orders for 1-3 quantities will be delivered within 48 hours, subject to normal commercial considerations.

First time buying from EMC Industrial Group?
All E-direct transactions are subject to EMC's standard Terms and Conditions of Sale. Click here to view
If you do not have a trading account with EMC, payment will be required prior to despatch and details will be emailed / faxed to enable payment by credit card or bank transfer. If you wish to open a trading account we will forward a Credit Account Application Form for completion.

What is the warranty on E-direct products?
If a device you purchased through E-direct fails during the warranty period (12 months from purchase), we aim to despatch a replacement to you within 2 working days from the time your notification is received by EMC Industrial Group Ltd in New Zealand. The failed unit must be returned to EMC for evaluation.

What if the device I need is not an E-direct product?
EMC offers many other types of high-level Endress+Hauser measuring instruments not suited for online purchasing, such as Coriolis and other Flowmeters, Radar Level devices, Analytical instruments (pH, ORP, DO, Turbidity, etc), and a variety of other sensors, recorders and data acquisition devices for all types of process measuring applications.
EMC can assist you in selecting the most suitable Endress+Hauser instrument for all your applications.

Just phone us on 09 415 5110.