About E-direct

What is E-direct?

E-direct represents Endress+Hauser's entry-level product offering and features instrumentation that doesn't require a vast amount of consultation in terms of price or application.

Who is Endress+Hauser?

Endress+Hauser is a manufacturer of high-quality, innovative products for use in the process industries.

What does E-direct offer me?

  • Simple product selection
  • Value for money
  • Transparency thanks to quantity discounts being displayed
  • Short delivery times
  • Exchange of defective instruments

How can I place an order?

You can place your order with us online or by contacting our sales office on 0161 286 5050 / sales@uk.endress.com

How can I pay?

You can pay online using a credit card (Maestro - MasterCard - Visa) or by purchase order number. (Please note if you are new customer to Endress+Hauser we will issue you with a Proforma invoice to cover your first order).


During office hours our technical experts are available to answer any questions you may have regarding our E-direct products and their application.

Service/instrument replacement

Should an instrument fail whilst under guarantee, a replacement instrument will be sent to you, free of charge. After the guarantee expires, Endress+Hauser's customer service charges apply.


Prices for each instrument are clearly displayed along with the discounted prices we offer for bulk purchases.

Portal account

Creating an account allows you to place orders with us online and provides you with access to things such saved shopping baskets as well as all of your previous orders.

Delivery times

Alongside each product there is a delivery time indicator e.g. 48 hours* or 5 working days (for three identical units).
These delivery times apply for orders placed before 09.00 a.m.

* = your order will arrive the second working day after order placement.


Please note that if you're placing your first order with us your delivery may be delayed whilst we organise your account and Proforma invoice.

Please note:

  • The delivery times displayed are indications and will be confirmed in our order confirmation.
  • Our delivery times may sometimes be longer than 48 hours or 5 working days. Should this happen you will be advised by the delivery time indicator.


 = 48 hours (Your order will arrive on the second working day after order placement)

 = the indicated number of working days