About E-direct

What is E-direct?

Endress+Hauser's exclusive E-direct product range positions itself as a cost effective solution to the process environment. E-direct products are quality products offered at economical prices. The E-direct product range are products that require minimal application assistance to select, thus allows for a straightforward ordering process. Consultation from manufacturers or engineering support is rarely required for these "standard" products. E-direct complements the traditional range of products from Endress+Hauser.

Who is Endress+Hauser?

Endress+Hauser is a global leader in high quality and innovative measurement instrumentation, services and solutions for industrial processes. With dedicated sales centers and a strong network of partners, Endress+Hauser guarantees competent worldwide support.

What does E-direct offer me?

  • Simple product selection
  • Value for money
  • Transparency thanks to quantity discounts being displayed
  • Short delivery times
  • Exchange of defective instruments

How can I place an order?

You can place your order with us online or by contacting our sales office on 011-2628000

How can I pay?

You can pay by purchase order number with pre-approved credit. Orders purchased on pre-approved credit will be invoiced with terms.

Invoicing for Current Customers
If you have an established account with Endress+Hauser and your account is in good standing, your order will be immediately processed and an order confirmation will be sent to you. An invoice will then be sent once the order is shipped.


Invoicing for New Customers
You will be contacted by an Endress+Hauser representative to set up your account after you submit your order. This will include completing a credit application. Upon approved credit, an order confirmation will be sent to you once your account is established. An invoice will then be sent when the order is shipped.


Our technical experts are available during office hours at 011-2628000 to answer any questions you may have regarding our E-direct products and their application.

Dispatch times

Please note that if you're placing your first order with us your delivery may be delayed whilst we organise your account and Proforma invoice.


• The dispatch time displayed alongside each product is an indicator e.g. 48 hours or a number working days (for three identical units) and will be confirmed in our order confirmation. This dispatch time applies for orders placed before 09.00 a.m.
• Our dispatch times may sometimes be longer than indicated. Should this happen you will be advised by the dispatch time indicator.


 = 48 hours (Your order will arrive on the second working day after order placement)

 = the indicated number of working days